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  • Saber47
    User
    Member since April 14, 2018

    I started BF4 a few weeks ago I could not join servers I have played it the past.  Seems I was banned for Linked Account though I am not sure what that is and how I got it?  I have never used a hack or shared my account info?  What can I do? 

  • Saber47
    Retired Staff
    Member since May 05, 2017

    You need to claim your soldier before the admins will take a look at your account.

  • Saber47
    User
    Member since April 14, 2018

    I am a total noob about this stuff, can you walk me thru how?  Is that in Origin or in BF4?

  • Saber47
    Retired Staff
    Member since May 05, 2017

    Find your soldier on this website and follow the instructions to claim it.

  • Saber47
    User
    Member since April 14, 2018

    OK I'll give it a try...thanks.
  • Saber47
    User
    Member since April 14, 2018

    OK, I think my soldier has been claimed, now what?

  • Saber47
    Retired Staff
    Member since May 05, 2017

    Do you know who this is?

    https://bf4db.com/player/1958860904

  • Saber47
    User
    Member since April 14, 2018

    No, the only person I know on BF4 is my son but he has is own game/account.   The name Vailius doesn't sound familiar from previous games I have played.

    What does he have to do with me?

  • Saber47
    Retired Staff
    Member since May 05, 2017

    What’s your sons account?

  • Saber47
    User
    Member since April 14, 2018

    Let me look it up.  He doesn't play anymore, he's hooked on counterstrike. 

    I tried to open my BF4 because he was my only friend but he is not listed.  I did reload Origin and BF4 when I started having this issue.  I'll need to call him if it's important for my case?

  • Saber47
    Retired Staff
    Member since May 05, 2017

    Yes. 

  • Saber47
    User
    Member since April 14, 2018

    Ok got his text just now, he thinks his his username is Bulletwound or Bulletwound08....he hasn't played in years.

  • Saber47
    User
    Member since April 14, 2018

    I looked up both.  It must be Bulletwound08 because he bought BF4 years ago and didn't like it over Counterstrike.   Not a Team Player!

  • Saber47
    User
    Member since April 14, 2018

    Did I enter the black hole of disinterest or skepticism?

  • Saber47
    Administrator
    Member since May 08, 2017

    Sorry, your case got hidden underneight other appeals. Your case is currently set to investigating. I will double check the links tomorrow. In the meantime you should be able to join 4DB protected servers.