Last Updated: 03-22-2023
Bans are issued to players that have been reported, investigated, and confirmed by our Staff. Reports may consist of a combination of things such as statistical evidence, gameplay footage, links to other third-party sites (PBBans, GGC, etc.), or links to other players.
Statistical Evidence: Game statistics are contained within Battle Reports, and can be analyzed to determine certain cheats such as but not limited to aimbot, damage mod, and magic bullet. One single metric may not be a direct indicator, however coupled with other metrics may be an indicator of one or more of the above types of cheats. Statistics that can be used include accuracy (ACC), Damage (DMG), Headshot Kill Ratio (HSKR), number of spotting ribbons, missing weapon kills, illegal weapons (those that are not normally available on that mode/map), or FairFight resets.
Gameplay Footage: Video evidence should be 1-2 minutes in length to provide context, unless the cheating is blatantly obvious. Footage must also have a minimum resolution of 720p at 60fps. We may ask for additional footage if the video is edited, incomplete, or part of a montage. For copyright reasons, please do not add any music to the video, or it will need to be stripped. For videos that require audio to determine the use of cheats, this would invalidate the video.
Third-Party Sites: Evidence from other third-party sites may be presented, however it may not meet our standard of evidence required to issue a ban. In the event that the evidence submitted is a Punkbuster Violation streamed to another service, it may only be used as supplemental evidence unless the violation in question was issued prior to February 1st, 2018.
Linked Accounts: BF4DB issues bans to players, not just the account. Therefore, any account that can be positively linked to a banned account will also be banned. An account that has close or overlapping connections with another account sharing the same IP address will be considered linked. Multiple accounts using the same Gravatar address will be considered on a case-by-case basis.
Circumstantial Evidence: Evidence outside the scope of BF4 such as bans on other games, accounts on cheat sites, VAC bans, or any other circumstantial evidence (including geolocation of IP addresses) are to be considered supplemental evidence only, and may not be used for the basis of a ban on its own.
In addition to the above, bans will also be issued for the following:
Game breaking glitches that give the player an unfair advantage (including, but not limited to, giving yourself or your vehicles invisibility or no-clipping). These can be appealed once.
Map glitching deemed "game breaking" (including, but not limited to, areas that make part of you or your equipment invincible). These can be appealed once.
Other glitches that aren't "game breaking" (including, but not limited to, normally unreachable areas) but are abused by the player will result in a glitch flag that server owners have the option to kick for. These can be appealed once.
Illegal weapons/kits. These can be appealed once if it can be determined the appealing player was not the one who spawned the weapon.
Gameplay enhancers such as crosshair overlays (when used on Hardcore) or other hardware/software designed to give players an unfair advantage (including, but not limited to, ASUS Sonic Radar). This does not include cheats or hacks. These can be appealed once.
Website or server crashing and/or DDoS attacks. These are felonies and will be prosecuted to the fullest extent of the law, and may not be appealed. These are evaluated on a case-by-case basis, and can only be issued by a Director.
Removing textures and/or rendering elements using graphics and/or rendering editors such as NVIDIA tools, SweetFX and others are considered cheating and will result in a permanent unappealable ban.
Website bans will be issued to players deemed disruptive at the discretion of the Directors, Administrators, or Moderators. Bans will also be issued to those found in violation of our Conduct policy, listed elsewhere in this document.
Disruptive behavior may include posting excessive false reports, posting in other players appeals, spamming appeals or other sections of the forums, impersonating staff, attempting to defraud other players, framing other players, threatening to disrupt service, or maliciously using data obtained from our service. This list merely contains examples and is not exhaustive.
BF4DB may utilize various temporary bans prior to enforcing a permanent ban. These consist of:
24 Hour Temporary Ban
7 Day Temporary Ban
30 Day Temporary Ban
Website bans, once permanent, may not be appealed.
Discord bans will be issued to players deemed disruptive at the discretion of the Directors, Administrators, or Moderators. Bans will also be issued to those found in violation of our Conduct policy, listed elsewhere in this document.
Disruptive behavior may include spamming appeals or other sections of the Discord server, impersonating staff, attempting to defraud other players, framing other players, threatening to disrupt service, or maliciously using data obtained from our service. This list merely contains examples and is not exhaustive.
The BF4DB Discord server utilizes a three warning system. A permanent ban will be issued in conjunction with the third warning. Moderators, Administrators, and/or Directors may also use mute, kick, or ban commands if deemed necessary, in lieu of, or in addition to warnings.
Discord bans, once permanent, may not be appealed.
Players are entitled to one (1) appeal per ban per account, unless a significant policy change is made regarding a specific ban type. Those affected by that policy change may submit another appeal. Players banned for DDoS attacks may not appeal their bans.
Abusing the ticketing system by submitting more than one appeal or support ticket for the same issue may result in your account being banned from opening additional tickets in the future. Players may appeal on Discord. Instructions for how to submit an appeal can be found on our forums. Appeals may not be submitted via social media or email.
BF4DB currently supports appeals in English, Spanish, French, German, Dutch, Portuguese, Chinese, Russian, and Polish. All other appeals must be in English, or we will be unable to assist. We apologize for the inconvenience and we are expanding the number of supported languages as much as we can.
Prior to submitting a ban appeal, you must claim all of your soldiers, not just the one you’re appealing for. We will be able to see other accounts that are linked to yours, and those will need to be claimed prior to handling your ban appeal. Instructions on how to claim soldiers can be found on our forums. We require soldiers to be claimed so we know we are speaking to the owner of the account.
The staff member responsible for issuing a ban may not handle that accounts’ appeal, and may only provide evidence used and supplemental information to the member of staff handling the appeal if requested. Additionally, if a member of staff has a personal connection with the appealing player, or is biased one way or another against the player, they shall not process the appeal.
If an appeal is denied, the appeal may be escalated by submitting a new appeal and indicating the desire to have it escalated. Escalated appeals are handled by the Directors exclusively. If a Director was involved in the original ban or appeal, that Director will be excluded from the escalated appeal. Once an escalated appeal has been closed, there are no other avenues of appeal available.
During the course of an appeal, if an account is determined to have been compromised and used to cheat during that time, we will mark that account as a "Hacked Account", and will not ban any new accounts purchased by the user. However, due to the fact that the original account was used to cheat with, the ban will remain.
During the course of an appeal, if an account is determined to have been compromised but not used to cheat during that time, the appeal will be approved as long as it can be proven that Two Factor Authentication (2FA) has been activated and there are no other indications of cheat use on the account.
BF4DB does not accept bribes (financial or otherwise) in exchange for the expedition of any report or the outcome of any appeal. Those who subscribe to our Patreon receive prioritized reports as part of their perks so users are encouraged to read more about what we offer to Patrons at bf4db.com/patreon if that is of interest to them.