Prank ? It has to be one.
But forget about fun, now seriously ?
"Our stance has always been the same, as heartless as it sounds: your account is your responsibility. "
"Zero tolerance.. " policy huh ?
Not sure about all of what's here and what to think, because I, and many other players have been compromised too:
"Indication of pick-ups used in a round unavailable to that specific map"