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  • Mr_BlueSky
    User
    Member since June 16, 2018

    I was wondering why I have been banned for (Violation (AIMBOT) #52120)? I purchased BF4 on October 23, 2013 and have only played on this same account. Over the course of roughly 4 1/2 years I have only played for a total of 686 hours and if you look at my playing history It will show that I only came back to playing BF4 about 4 months ago.  In other words I'm not a competitive player, I just play from time to time when the family permits it. Awhile back I had to do a complete reinstall of my OS on my SSD drive. About a week after that I attempted to play and was kicked from a server. I reinstalled Punkbuster and came to the conclusion the I was banned. Prior to this the last time I had played it was roughly 15 matches on (### ESFGaming #2 | 24/7 Siege | Powered by Nitrado.net) and then switched to another sever and was kicked. Seeing as it was late in the night I didn't pay it no mind until the next time I tried playing and realized I had been banned. If someone could please let me know what has happened or what I could do to correct this problem I would greatly appreciate it. This is a link to battlelog page so you can see that even though I might not be that good I consistently come back to play because I love the game and wouldn't cheat.


    http://battlelog.battlefield.com/bf4/soldier/MrBlueSky75/stats/805543083/pc/


    Thank you again.

  • Mr_BlueSky
    Retired Staff
    Member since May 05, 2017

    Claim your account. 

  • Mr_BlueSky
    Administrator
    Member since May 08, 2017

    https://bf4db.com/player/805543083

    You can claim your account by clicking the blue claim button on this page. Without claimed profile, we can not assist you.

  • Mr_BlueSky
    User
    Member since June 16, 2018

    Claimed.
  • Mr_BlueSky
    Administrator
    Member since May 08, 2017

    Thanks for your cooperation. You raised a PB violation, this means that PB found something on your machine it did not like. I suggest you to create a support ticket at EvenBalance, the developer of PB: https://www.evenbalance.com/support.php

    If you have any idea about what software might have caused your issue, let them know in that ticket. Be sure to copy this banreason in your ticket too:

    PunkBuster Server: VIOLATION (AIMBOT) #52120: Sublimanal (slot #12) Violation (AIMBOT) #52120 [9665e198(-) 73.246.215.xxx:3659]

    Your full GUID I sent you via PM. You need to paste that in your ticket too.


  • Mr_BlueSky
    Administrator
    Member since May 08, 2017

    Did you have 2FA login enabled on Origin?

  • Mr_BlueSky
    User
    Member since June 16, 2018

    Yes I had it turned on. My origin account was hacked back in 2017 and when I was on the phone with EA I discovered my Two-Step Ver had been turned off. I've had it turned on every since. The case number with EA is #32075156 on July 23, 2017 . Here is a link to the screenshot I have of the the case from EA.

  • Mr_BlueSky
    User
    Member since June 16, 2018


    "

    Yes I had it turned on. My origin account was hacked back in 2017 and when I was on the phone with EA I discovered my Two-Step Ver had been turned off. I've had it turned on every since. The case number with EA is #32075156 on July 23, 2017 . Here is a link to the screenshot I have of the the case from EA.

    Mr_BlueSky
    Sorry here's the link

    https://drive.google.com/open?link moved to admin

  • Mr_BlueSky
    Retired Staff
    Member since May 05, 2017

    If EB states the violation was raised in error we will lift the ban, you may then appeal your ban again with proof.

    Until then,

    Appeal Denied.