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  • the-blackmossiba
    Banned
    Member since September 10, 2018

    Soldier Name: the-blackmossiba
    Link To BF4DB Soldier Profile: https://bf4db.com/player/1054946827
    Have You Claimed Your Soldier: Yes
    Appeal: Hi
    First I am very sorry for my bad English
    My account has been hacked and I have recovered it after long contact with the Origen team.
    I am very committed to the laws and I do not use any cheat programs I was surprised that my account is present immediately after the restoration and try again
    Please help me and thank you very much

  • the-blackmossiba
    User
    Member since November 26, 2017

    Hacked accounts cannot be appealed, just thought I'd help!

  • the-blackmossiba
    Gold Supporter
    Member since May 18, 2019

    Well.. Im not a member of the STAFF but; https://bf4db.com/forum/thread/hackedstolen-accounts-890

  • the-blackmossiba
    Banned
    Member since September 10, 2018

    First, thank you for your response <3

    I've restored my account and activated 2-step verification

    But when I try to play I find myself getting out of the game

    I want to remove the urban from my own account

    I am always committed to playing rules

    Please help me :(


  • the-blackmossiba
    User
    Member since November 26, 2017

    Yes, I'm not staff, but policy states that if the account has been used to hack it cannot be appealed.
  • the-blackmossiba
    Banned
    Member since September 10, 2018

    I am really sad to hear this, I did not use any cheat programs in my life and I did not enter the account more than 10 months
    I hope that the officials will help me recover my account
  • the-blackmossiba
    Gold Supporter
    Member since May 18, 2019

    You already recovered your account, but the guy who stole it used it for cheating. The thing is that you are responsible for your account, and if you dont protect it properly, its your fault.. sorry that we need to let you down, but your ban appeal will probably be denied [with a chance of 99%] by the STAFF.. 

    You can still play on official or other non protected servers, or you have a friendly server admin that puts you on the whitelist.. But if you want to play without limitations, you should buy a new account and protect it by 2-step verification right away.. 

  • the-blackmossiba
    Banned
    Member since September 10, 2018

    I am committed to protecting my account and not to repeat this problem because I did 2-step verification.
    I also do not have the money to buy another account :(  I am poor
  • the-blackmossiba
    Retired Staff
    Member since May 05, 2017

    As everyone has stated above (thanks guys!), your account is your responsibility. 

    Appeal denied.