It has come to my attention that you denied my account due to being hacked and clam "your account is your responsibility.". This doesn't hold merit since even with two-factor authentication and a good password, hackers have access to two-factor authentication services that can easily bypass that. It's my responsibility up to a point, but I cannot control the servers of Origin. I would hope you can reconsider this, due to your policy not really holding any ground.
Once again your account was used to cheat with.
It's sad but our policy is strict regarding that.
APPEAL DENIED.