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  • Gergster1357
    User
    Member since December 14, 2018

    WELL, I've just been banned for suspicion cheating  I was on live the other December 13 with my account "Gergster1357" I would like to clarify that you should pay more attention before giving a ban someone. 

    battlelog

    twitch channel with 2 day's ago live stream

    small twitch clip

    Waiting for answare this situation feels really wierd...

  • Gergster1357
    Administrator
    Member since May 05, 2017

    Claim your soldier before we process your appeal.

  • Gergster1357
    User
    Member since December 14, 2018


    "

    Claim your soldier before we process your appeal.

    Angry_Cuban13
    done.... 


    another clip always in the same livestream 13 dicember

  • Gergster1357
    User
    Member since June 05, 2017

    look like someone stole  your account

    jwT17LJ.png

  • Gergster1357
    Administrator
    Member since May 08, 2017

    Was just about to ask who this was: https://bf4db.com/player/820817169

    Mixed up the banreason with a different case. End result is the same though, you are here to appeal. 

  • Gergster1357
    User
    Member since December 14, 2018

    holy, right im gonna change password right now, but i want answare againste my unfair ban.

  • Gergster1357
    Administrator
    Member since May 08, 2017

    In this case the ban is fair as we do not unban hacked accounts. Your account was already used by a frequent visitor of the site your account was listed. 

    I passed the info on to the right place so hopefully the other accounts from that site can be saved. Thanks facecorn for the information. 


  • Gergster1357
    User
    Member since December 14, 2018

    so basically my accaunt was stoled?? 

  • Gergster1357
    Administrator
    Member since May 08, 2017


    "

    so basically my accaunt was stoled?? 

    Gergster1357

    Yes. Which was easy to prevent with 2FA enabled.


  • Gergster1357
    Administrator
    Member since May 05, 2017

    Your account is your responsibility, not ours.

    If your account was compromised and used to cheat, it will remain banned.

    Appeal Denied.