Yes, but what will happen to my Ban now? Does it get lifted or not?

That will be decided as soon as we reviewed the link. Unfortunately the troubleshooting part came as extra.

After further investigation we have found no errors in the link. Therefor the ban won't be removed. Both the UserID's are linked to multiple FF Banned and EA Banned accounts.

You have already made an appeal - https://bf4db.com/forum/thread/ban-appeal-838. I think it's time to move on to another game. Any new account you create will be banned.