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  • willeloa
    User
    Member since March 14, 2019

    Hello,

    I downloaded BF4 again yesterday, after ~3 years of not playing. When I joined both your Metro maps, I got kicked because my account was banned for some reason. I suspect my account has been used by somebody else who has violated your rules. I have now secured my account so that only I can log in and play on it.

    Here is the ban: https://bf4db.com/player/ban/207012309

    I would like to appeal this ban I got, I understand however if this is not possible. I would be happy to provide proof, if there is a way to prove that it was not me.

    Thanks, I apologize for the inconvenience.


    Best Regards,

    William

  • willeloa
    Administrator
    Member since May 08, 2017

    Click the blue claim button on the BF4DB page you linked. Without claimed account we can not process your appeal.

  • willeloa
    User
    Member since March 14, 2019

    I am sorry, my account has now been claimed.

  • willeloa
    Administrator
    Member since May 08, 2017


    "

    Hello,

    I downloaded BF4 again yesterday, after ~3 years of not playing. When I joined both your Metro maps, I got kicked because my account was banned for some reason. I suspect my account has been used by somebody else who has violated your rules. I have now secured my account so that only I can log in and play on it.

    Here is the ban: https://bf4db.com/player/ban/207012309

    I would like to appeal this ban I got, I understand however if this is not possible. I would be happy to provide proof, if there is a way to prove that it was not me.

    Thanks, I apologize for the inconvenience.


    Best Regards,

    William

    willeloa

    Unfortunately we do not unban hacked accounts. More info about this can be found here: https://bf4db.com/forum/thread/hacked-accounts-1174

    Please also consider reading our ban and appeal policies. Click the BF4DB logo in my signature for the links.