We will have to verify if the mail account fits. The response does not seem to fit your situation.
somehow my ea is attached to my mothers email but here is the screenshot from my account page https://imgur.com/a/removed for privacy/ and the fair fight ban was over a year ago i don't know why they acted like it was still active when its not but regardless i guess it was still listen under my account on their end.
Moved your screenshots to admin view. They will be reviewed asap.
Do you have a link to a support ticket? As it seems there is a ticket number linked to your case. You can find it by logging in to https://help.ea.com/my-cases/
All support tickets are listed there. PM me the results.
Moved everything to admin view. It will be checked asap. Thanks for your cooperation!
Any Updates?
Can you please PM any admin the screenshots of what the "My Cases" conversation looks like between you and EA?
i dont know how to see what admins are currently on that is why i am posting the link here i apologize once againhttps://imgur.com/a/C is the screenshot of my case with ea i thought i posted it but i guess it did not work? i apologize.
I've set your post with the Imgur link to admin view only to protect your privacy.
We will get back to you within the next 24h.
okay sorry for pming you i'm just lost on the posts disappearing confusing have a nice night if you guys don't get back to me before tomorrow, and happy fourth