Thanks.... the-rotten-egg
You are NOT banned by us. We are a thirth party anti cheat, we are NOT part of EA.
here you can see your accounts profile, it says good.
https://bf4db.com/player/364612667
Go to https://www.evenbalance.com/ or talk with EA about the ban as this is a Punkbuster ban. Punkbuster is a different anti cheat program. We can't help you. We have Nothing to do with this ban. it's NOT ours.
By all means, if Evenbalance (the people who bring us Punkbuster) has falsely banned you, please do sue 'em out of existence. These days we all live in fear of the false Punkbuster ban. But so far, seems everybody who gets falsely banned finds it easier to just spend $5 and buy another copy of the game than to hire a fleet of lawyers and spend gazillions of dollars/pounds/euros/etc and many years on the fight over principles. You can be the standard bearer!
But as GoodFood points out, you've found the wrong people to rant at. We're on your side on this one. You need to be ranting at evenbalance.com and ea.com. (Better hurry while UK is still part of the EU--imagine how unpleasantly complex this is all going to be after Boris is done making a right jolly mess out of things.)
Closing thread.