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Account Link: https://www.bf4db.com/profile/Phazehekson
Ban Reason: Multihack
Evidence: https://www.bf4db.com/player/ban/295274376
Hello my name Is Alfredo Bello III ( Phazehekson) and it is come to my attention that I have been banned on your server(s) and I had no idea why, I would join random servers and it would kick me for Multihack and It left me baffled because I've never hacked a day in my life. I started playing again about a month or so ago after taking a rather long hiatus (3 years). After looking into this i discovered that my account was hacked about 4 months back by looking into the match history. The hacker was using my account for some time because there are multiple sketchy games on my record which i did not play. I was rather good at the game back in the day if you look at my games from 3 years ago my kdr would average around 2+. This is important because it shows when I was actually playing on my account before it was compromised. Also I would not need to hack if i was already doing well for myself. Fortunately for me I was able to find the games in which the person was obviously hacking, some of them rather recent up to 2 months ago. Luckily someone recorded a video of the person hacking under my name and I think there is enough proof in the video to prove my innocence. The video shows that a Russian hacked my account and was blatantly hacking on a Russian server. The evidence linked up above and here shows this match. https://www.bf4db.com/player/ban/295274376 and the video attached is https://www.youtube.com/watch?v=W_nTvvxwWuc . About 25 second into the video the person opens the mini map and it shows my name and a ping of 24 on a Russian server (he also speaks Russian in chat throughout) and I am from California and only speak English. I do not speak a single bit of Russian and there is no way I could have had such a low ping on a Russian server being in California. I believe I was unfairly banned because I wasn't the one hacking and my account was compromised and was wondering if there was any way to get my banned lifted. I have already changed all my account info on Battlefield and hopefully the problem is resolved and I could get passed this. If you need further information you can message me, thank you for your time and consideration. :)
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Your account is your responsibility.
Your account has been caught cheating pretty obvious in the video attached to your case and our judgement is final.
Every new account you buy and/or use will be suspended aswell.
