As i already told, i think i've been hacked or someone had my account. Is possible to unban? because this is my only account. I don't know if you can see but since i start playing bf4 in pc (not even one week ago), you can see all the games and i play normaly like always... i never used hacks. I understand that you banned me because of the video that someone put online but it isn't me and in the video i don't know if the problem is someone playing with hacks or someone that have a bug in is pc.
Thanks for your attention.