Please claim your account by clicking the blue claim button on the page you linked.
We can not help you with PB bans. If your ticket is denied, nothing can be done.
If you did not have 2fa enabled big chance your account got hacked. I too played the Alpha and beta and did not have issues. So that is not the issue.
Please claim your account by clicking the blue claim button on the page you linked.
This is a F*cking joke. All my time wasted and im not even being told about the violation on my account. I will PM you the ticket so you can take a look