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  • wizard45
    wizard45
    User
    Member since June 03, 2017

    0

    Hello,

    Today I noticed that on my Server Tools page that is says my server is offline and has not update for a week.  Yet I have not turned off BF4DB plugin and it appears to be running without error.  When I start the plugin up I see this:

    [06:50:54 16] [BF4DB] API key is valid for wizard45

    [06:50:54 16] [BF4DB] Plugin Enabled!

    [06:50:54 16] [BF4DB] Adkats found and running!

    When I set the debug level to 5, I see this:

    [06:52:41 00] [BF4DB] Getting Player List

    [06:52:45 56] [BF4DB] Not time to update server. Updated: 0.794933333333333 mins ago

    [06:52:45 58] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.583

    [06:52:47 65] [BF4DB] Not time to update server. Updated: 0.82965 mins ago

    [06:52:47 69] [BF4DB] Not time to update player. Updated: 6 seconds ago 6.7

    [06:52:52 18] [BF4DB] Not time to update server. Updated: 0.905183333333333 mins ago

    [06:52:52 69] [BF4DB] Getting Player List


    It appears that the plugin is working, but I have not had a player kick in over 5 days.  Is the plugin working correctly or is something wrong?

    Thank you in advance for you help.

    "Put your trust in God; but mind to keep your powder dry" Oliver Cromwell 

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0

    Most issues related to the plugin not being able to kick can be solved by restarting the ProCon layer. Could you try this first? If this does not solve the issue we can look further.

    pKsNCD
    | 5 years ago
  • wizard45
    wizard45
    User
    Member since June 03, 2017

    0

    I have rebooted the server and it makes no difference.  Some time back when i updated the plugin to 2.0.1.2, I never changed the API number and thought it was working.  Seems last kick for me was on 8/31/18.

    "Put your trust in God; but mind to keep your powder dry" Oliver Cromwell 

    | 5 years ago
  • wizard45
    wizard45
    User
    Member since June 03, 2017

    0

    Also, when I am in the server, and run the check command to check on a player, that function is working.

    "Put your trust in God; but mind to keep your powder dry" Oliver Cromwell 

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0

    Can you enable debugging in the plugin and see if that gives any errors?

    pKsNCD
    | 5 years ago
  • wizard45
    wizard45
    User
    Member since June 03, 2017

    1

    Hello,

    I set the debug level to 5 and below is what I see: 

    [07:51:01 50] [BF4DB] OnVersion179665 BF4

    [07:51:02 33] [BF4DB] API key is valid for wizard45

    [07:51:02 33] [BF4DB] Plugin Enabled!

    [07:51:02 33] [BF4DB] Adkats found and running!

    [07:55:35 20] [Insane Limits] Thread(fetch): DONE inserting 1 new players, 0 still in queue, took a total of 3 secs

    [08:19:05 42] [BF4DB] Not time to update server. Updated: 0.614183333333333 mins ago

    [08:19:06 95] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.216

    [08:19:10 03] [BF4DB] Not time to update server. Updated: 0.691133333333333 mins ago

    [08:19:11 57] [BF4DB] Getting Player List

    [08:19:13 92] [BF4DB] Not time to update server. Updated: 0.75585 mins ago

    [08:19:13 98] [BF4DB] Not time to update player. Updated: 2 seconds ago 2.417

    [08:19:14 62] [BF4DB] Not time to update server. Updated: 0.767516666666667 mins ago

    [08:19:18 70] [BF4DB] Not time to update player. Updated: 7 seconds ago 7.133

    [08:19:19 20] [BF4DB] Not time to update server. Updated: 0.8439 mins ago

    [08:19:23 28] [BF4DB] Getting Player List

    [08:19:23 78] [BF4DB] Not time to update server. Updated: 0.9203 mins ago

    [08:19:27 87] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.583

    [08:19:28 37] [BF4DB] Not time to update server. Updated: 0.996683333333333 mins ago

    [08:19:29 15] [BF4DB] Not time to update player. Updated: 5 seconds ago 5.866

    [08:19:29 22] [BF4DB] Server updated

    [08:19:33 97] [BF4DB] Not time to update server. Updated: 0.0791333333333333 mins ago

    [08:19:33 98] [BF4DB] Not time to update player. Updated: 10 seconds ago 10.7

    [08:19:38 58] [BF4DB] Not time to update server. Updated: 0.156083333333333 mins ago

    [08:19:38 60] [BF4DB] Getting Player List

    [08:19:43 23] [BF4DB] Not time to update server. Updated: 0.233583333333333 mins ago

    [08:19:43 25] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.65

    [08:19:43 92] [BF4DB] Not time to update server. Updated: 0.244966666666667 mins ago

    [08:19:43 97] [BF4DB] Not time to update player. Updated: 5 seconds ago 5.366

    [08:19:47 82] [BF4DB] Not time to update server. Updated: 0.309966666666667 mins ago

    [08:19:47 83] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.232

    [08:19:52 40] [BF4DB] Not time to update server. Updated: 0.386366666666667 mins ago

    [08:19:52 42] [BF4DB] Getting Player List

    [08:19:56 97] [BF4DB] Not time to update server. Updated: 0.462466666666667 mins ago

    [08:19:56 98] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.567

    [08:19:57 60] [BF4DB] Server Type 2

    [08:19:57 60] [BF4DB] Not time to update server. Updated: 0.473016666666667 mins ago

    [08:19:59 55] [BF4DB] Not time to update server. Updated: 0.505533333333333 mins ago

    [08:19:59 57] [BF4DB] Not time to update player. Updated: 7 seconds ago 7.15

    [08:20:01 55] [BF4DB] Not time to update server. Updated: 0.538866666666667 mins ago

    [08:20:04 10] [BF4DB] Getting Player List

    [08:20:06 13] [BF4DB] Not time to update server. Updated: 0.61525 mins ago

    [08:20:08 70] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.6

    [08:20:10 73] [BF4DB] Not time to update server. Updated: 0.691916666666667 mins ago

    [08:20:13 28] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.183

    [08:20:13 90] [BF4DB] Not time to update server. Updated: 0.7447 mins ago

    [08:20:13 95] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.849

    [08:20:15 32] [BF4DB] Not time to update server. Updated: 0.7683 mins ago

    [08:20:17 88] [BF4DB] Getting Player List

    [08:20:19 95] [BF4DB] Not time to update server. Updated: 0.845533333333333 mins ago

    [08:20:22 50] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.617

    [08:20:24 53] [BF4DB] Not time to update server. Updated: 0.921916666666667 mins ago


    "Put your trust in God; but mind to keep your powder dry" Oliver Cromwell 

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0
    You might wanna contact Rudd or Skulls via our discord. It's easier to troubleshoot on discord then via the forum. There is a separate channel for plugin issues.
    pKsNCD
    | 5 years ago
  • wizard45
    Lacotta
    User
    Member since October 06, 2018

    1

    i got the same issue, did u fixe it? thx

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0


    "

    i got the same issue, did u fixe it? thx

    Lacotta

    As usual I have to ask if you are on the latest version of the plugin. If that is okay, have you rebooted the ProCon layer? When these steps are done, please enable the debugging and post the logs here :)


    pKsNCD
    | 5 years ago
  • wizard45
    Lacotta
    User
    Member since October 06, 2018

    0

    hello there,  version is BF4D - 2.0.10 ( due to gameservers.com  policy i need to ask them for instaling mods on server ), i think its last version.

    yes i rebooted both , procon and game server


    debug 3:

    [10:18:02 12] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.6342624

    [10:18:02 62] [BF4DB] Not time to update server. Updated: 0.739795925 mins ago

    [10:18:06 69] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.2003146

    [10:18:07 19] [BF4DB] Not time to update server. Updated: 0.815896166666667 mins ago

    [10:18:11 25] [BF4DB] Getting Player List

    [10:18:11 75] [BF4DB] Not time to update server. Updated: 0.89200023 mins ago

    [10:18:13 82] [BF4DB] Not time to update server. Updated: 0.926451131666667 mins ago

    [10:18:13 92] [BF4DB] Not time to update player. Updated: 2 seconds ago 2.6665779

    [10:18:16 35] [BF4DB] Not time to update server. Updated: 0.96869016 mins ago

    [10:18:18 79] [BF4DB] Not time to update player. Updated: 7 seconds ago 7.5335879

    [10:18:19 10] [BF4DB] Server updated


    and this my help u, its server events log :


    Playerlist 10/07/2018 01:07:42 PlayerJoin ropertony14 joined the server

    Playerlist 10/07/2018 01:08:25 PlayerSwitchedTeams ropertony14 switched from Neutral to US Army

    Plugins 10/07/2018 01:08:27 BF4DB PluginAction BF4DB FAILED to issue Kick Player on ropertony14 for [BF4DB] Suspicious Stats. Appeal at https://bf4db.com/player/ban/1171956196

    Playerlist 10/07/2018 01:08:32 PlayerSwitchedSquads ropertony14 swapped from squad None to Alpha

    Banlist 10/07/2018 01:08:33 GUIDPermanentBanned EA_CD3669CDCCCAA71CE8F96C6265690824 [SUSPECTED CHEATING: ropertony14 TYPE88 hs/k: 94.47%] was permanently banned from the server

    Playerlist 10/07/2018 01:08:33 PlayerDisconnected ropertony14 disconnected from the server (reason: SUSPECTED CHEATING: ropertony14 TYPE88 hs/k: 94.47%)

    Playerlist 10/07/2018 01:08:33 PlayerLeave ropertony14 left the server


    thx in advance :)

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0


    "

    hello there,  version is BF4D - 2.0.10 ( due to gameservers.com  policy i need to ask them for instaling mods on server ), i think its last version.

    yes i rebooted both , procon and game server


    debug 3:

    [10:18:02 12] [BF4DB] Not time to update player. Updated: 4 seconds ago 4.6342624

    [10:18:02 62] [BF4DB] Not time to update server. Updated: 0.739795925 mins ago

    [10:18:06 69] [BF4DB] Not time to update player. Updated: 9 seconds ago 9.2003146

    [10:18:07 19] [BF4DB] Not time to update server. Updated: 0.815896166666667 mins ago

    [10:18:11 25] [BF4DB] Getting Player List

    [10:18:11 75] [BF4DB] Not time to update server. Updated: 0.89200023 mins ago

    [10:18:13 82] [BF4DB] Not time to update server. Updated: 0.926451131666667 mins ago

    [10:18:13 92] [BF4DB] Not time to update player. Updated: 2 seconds ago 2.6665779

    [10:18:16 35] [BF4DB] Not time to update server. Updated: 0.96869016 mins ago

    [10:18:18 79] [BF4DB] Not time to update player. Updated: 7 seconds ago 7.5335879

    [10:18:19 10] [BF4DB] Server updated


    and this my help u, its server events log :


    Playerlist10/07/2018 01:07:42PlayerJoinropertony14 joined the server

    Playerlist10/07/2018 01:08:25PlayerSwitchedTeamsropertony14 switched from Neutral to US Army

    Plugins10/07/2018 01:08:27BF4DBPluginActionBF4DB FAILED to issue Kick Player on ropertony14 for [BF4DB] Suspicious Stats. Appeal at https://bf4db.com/player/ban/1171956196

    Playerlist10/07/2018 01:08:32PlayerSwitchedSquadsropertony14 swapped from squad None to Alpha

    Banlist10/07/2018 01:08:33GUIDPermanentBannedEA_CD3669CDCCCAA71CE8F96C6265690824 [SUSPECTED CHEATING: ropertony14 TYPE88 hs/k: 94.47%] was permanently banned from the server

    Playerlist10/07/2018 01:08:33PlayerDisconnectedropertony14 disconnected from the server (reason: SUSPECTED CHEATING: ropertony14 TYPE88 hs/k: 94.47%)

    Playerlist10/07/2018 01:08:33PlayerLeaveropertony14 left the server


    thx in advance :)

    Lacotta

    When the adkats stats checker is enabled, it will reserve the player and kick when it finishes the stats check. While this is happening, our plugin won't kick. This is normal. So when a player has very strange stats and the adkats stats checker is enabled, adkats will kick and our plugin won't as the kick is reserved for adkats.


    pKsNCD
    | 5 years ago
  • wizard45
    Lacotta
    User
    Member since October 06, 2018

    1

    well, at this point i understand that "off line" message of the web server tool, its an error not to be worry about, pluggin its working properly then, proved for that guy banned, thx very much, its nice to get a very good help for keeping  the server clean of cheaters :)

    | 5 years ago
  • wizard45
    Scavenger
    Administrator
    Member since May 08, 2017

    0


    "

    well, at this point i understand that "off line" message of the web server tool, its an error not to be worry about, pluggin its working properly then, proved for that guy banned, thx very much, its nice to get a very good help for keeping  the server clean of cheaters :)

    Lacotta

    No problem! If you need further assistance feel free to make a post or drop by in our Discord :)


    pKsNCD
    | 5 years ago