Hello. My BF4 game account: xj521527.

I respect my friends very much. I always run the game after work. I never talk rudely in games. I never cheat, but I don't know why. Now, my account has been permanently banned and cannot be played. Is there any misunderstanding? If there is any reason, please let me know. Thank you very much.

https://bf4db.com/player/925097833

If that is your soldier then you are not banned by us. After investigating you have raised a PunkBuster global ban.

You need to appeal to EvenBalance directly : https://www.evenbalance.com/support.php

Chances are that they won't lift the ban. You probably should make another account and get a fresh copy of BF4 if you wish to keep playing.

Anyway, good luck.