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  • Rasputin
    User
    Member since September 17, 2020

    Hi, 

    I have noticed that i recived an ban 8 months ago, but I don't no why? I never cheated or used hate speech, and the last time I played were 3 or 4 rounds just for nostalgia even without my friends. The only thing I noticed is that my profil picture was changeds and i don't know why. 

    So can you please explain me why I recived a ban?

    I hope you can help me.

    Yours,

    Berni

  • Rasputin
    Administrator
    Member since May 05, 2017

    Has your account ever been compromised?
  • Rasputin
    User
    Member since September 17, 2020

    Not that I have noticed it but perhaps. I mean this would be the only way how my profile pic got changed. Now I have activated two faktor authentifikation.

  • Rasputin
    Administrator
    Member since May 05, 2017

    Well where are you from?

  • Rasputin
    User
    Member since September 17, 2020

    I'm from Austria, exactly from Carinthia/ Klagenfurt 9020.

  • Rasputin
    Administrator
    Member since May 05, 2017

    So bad news, it looks like your account was accessed by a cheater from the Ukraine and used to cheat. Per our policy, we cannot unban said account. We will mark it as "Hacked Account" which will prevent any future accounts of YOURS to be banned as "Linked Accounts".

    Sorry for the bad news.

    Appeal Denied.