Hi, i recently made a new origin account because i couldn't remember the password to my old one  and purchased bf4 premium and i played it yesterday and had no problems and then i woke up today and it says im banned for multi hack. I haven't used multi hack so i dint know why i was banned, pleases help 

https://bf4db.com/player/959227963

If this is your profile, then click the blue claim button on the page linked above. This way you can link your battlelog profile to your 4DB page so we can assure you are the owner of the account.

I claimed the account

It seems you got banned for a Punkbuster violation. You have to appeal at Evenbalance, the Punkbuster developer. Create a support ticket here: https://www.evenbalance.com/support.php/

If they admit that the violation is triggered by mistake, the ban will be removed.

For now:

APPEAL DENIED