I am asking this on behalf of someone that for the last couple of day has been trying to open a ticket on discord with fresh information against someone that has been marked as clean. But they keep coming up with a problem that i have no answer for and said i would post here to see if anyone can help.

Here are the screen shot i have been sent so you can see the problem. Please if anyone can help then thank you on behalf of myself and the person that has the issue.

Any help and advice would be gratefully received 

They only have 1 discord account as well as 1 account registered here

It's discord problem, they need to talk to discord and describe the problem. It means his phone number is attached to another discord account already

Ok thanks Volt i will pass that on