This thread is locked, you cannot reply.
  • GIRisDoom
    User
    Member since July 05, 2020

    https://battlelog.battlefield.com/bf4/soldier/GIRisDOOM/stats/195535184/pc/

    Yes soldier claimed

    I haven't played since 2017 - until i reinstalled and tried yesterday (July 4 20) and found i had been banned. My legitimate connections have always been from Toronto (Richmond hill), Canada.

    As per our discord discussion someone hacked my account in December and hacked in game.  

    Thanks for you time and help

  • GIRisDoom
    Retired Staff
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning.

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.