• tsem13
    User
    Member since May 19, 2017

    Good morning.

    I am sorry to bother you with this because it is probably a minor problem , but the name that is written on my Claimed player is wrong , also it has the old platoon name. I tryed to update my soldier many many times, but the name isn't changing neither the name of the platoon as well.


    The name of my soldier in the bf4db (shpiltzer) is a name from a wannabe hacker that gained access to my account for less than a day , 9 or 10 months ago (thank God i had mail warning and EA saved my account in a matter of minutes when i opened the ticket for it the same day ) .

    You can see here it is [13G]tsem13

    http://battlelog.battlefield.com/bf4/soldier/tsem13/stats/576207889/pc

    When you will have the time and if you can of course , please give a hand on how to fix this.


    Thank you in advance for your time and your help.

    With regards D.T from Hellas.

    Have a nice day




  • tsem13
    Administrator
    Member since May 08, 2017

    Think this is a bug on our side. Will ask one of the devs.

    And about your hacked account, I hope you have 2FA enabled now on your Origin? :)

  • tsem13
    User
    Member since May 19, 2017


    "

    Think this is a bug on our side. Will ask one of the devs.

    And about your hacked account, I hope you have 2FA enabled now on your Origin? :)

    Scavenger
    ofc i do :)
    Back on that day i didn't (i know fooling from my side , but well sh!t happens :) :) :) )

    Thanks for replying to me .

    Have a nice day