My Origin account was hacked this year, and I was completely unware of this because I quit the game before it got hacked. However, upon recently trying to join battlefield servers after contacting EA support and securing my account, I found out through joining servers that my account was banned for hacking.
I have read your policy regarding hacked accounts and how you deal with them. However, I believe it's unjust just to put myself fully responsible for my account getting compromised by an hacker.
I am contacting EA again to see if I can obtain evidence of account hacking to back my claim.
Thanks for reading, and I hope the right decision can be made.
Your account security is your responsibility, not ours.