hello quick question why has my account been banded and also i cant claim it as it says it has already been claimed ? if any admins can spectate my games i just played that will show i have no reason to be banned and also if they could figure out who has claimed my acount. thank you

link to my battle reports down below

Battle Reports - PURPLEvsHAZE - Battlelog / Battlefield 4

https://bf4db.com/player/1005334632430

Please claim this account.

hello thank you I've now been able to claim it. Whats the next step or do u guys need more proof of no cheats were used mate ?

Can you explain why your other soldier is claimed by another account ?

hello its clamed by another account as I had this account to start fresh as I didn't want to use the cheats on it so was gonna delete the other one but it got banned before I could so didn't see the point in removing it. if you'd like me to try remove the other account that's fine by me I think I'll need to go through origin ? i think i may of used the same email for sign up by accident for it to go to that soldier.

I have also deleted all software for the cheat and recorded is so if youd like me to send it over i can

other account has just been deleted through origin

Appeal denied.