Thank you for the reply Burt. 

Hmmm, dang it. That sucks. :(

I've submitted two tickets to Even balance (1 - a year ago) and another one today. I have not heard anything from both of them. So... I guess I have to buy a new key just to be able to play online?

Sincerely, 

Rogeam

Soldier Name: (rogeam)
Link To BF4DB Soldier Profile: (Example: https://bf4db.com/player/381532095).

Have You Claimed Your Soldier: (Yes)

Appeal:

I've played every single BF games to date and never cheated. I'm against cheating of all kind. I have therefore absolutely no idea why I was banned back in 2018. When I furthermore take a look at some old Battlereports from that period I can't find any evidence of me cheating of any kind. So... what to do? Just want my account back.