I took ban unfairly, they said that my account was linked to one that used hack from this computer, this computer was bought used, the former owner can etr used hack, but I do not! Please remove my ban, always play clean, in the last call I made the moderator said it was my other account, but only have this account, I bought the game with a money that I won for the anniversary

http://battlelog.battlefield.com/bf4/soldier/king_diamondbr01/stats/1559388756/pc/ my battlelog

I was playing bf4 normally today, when I went to change servers, it appeared that I was banned, by bf4db on account linked, appears here that is linked to an account that I have never seen in my life, why is this happening? I took Ban without doing anything