I opened a note on your Discord and I waited 5 days and told you that it is not my account and my brother's account, and I bought an account to play with my friends. Why didn't you cancel the ban? I'm not the one cheating. This is unfair.

Look at the account carefully, you will not find anything worth banning

It is true that in the past, in 2018, my brother's account, who was playing on my device, was banned, but now I was surprised when I found that the account had been banned. I said to myself, I will buy the game and play, but you blocked my account because it is linked

A solution must be found for this

I waited 5 days and in the end my time wasted 

You are blocking people

And my brother who was playing was not me

And if you want evidence of that, you can verify the last two accounts that I played with. I do not cheat like him

I love the game and I want to come back. Please solve my problem, you just closed my ticket

I asked to appeal the ban on the dispute, and no one responded for two or three days, and I am waiting for the official to consider my case

Why no one answers

What does this message mean? Can you fix this please?

you have lost the connection to the session 

I can't log in to any server. When I log in, the following message always appears

you have lost the connection to the session 

all server cannot join and i am not ban and i am not cheat .

help me please .

https://bf4db.com/player/363565008