Just seem anybody could ask you to look into any  player and you do it? Why then have the rule of reporting a person

second chance mean just that. everybody is human and make mistake and should deserve a second chance.

I Wouldn't call being stuck in the elevator glitch in hainan resort anything wrong as long as you don't exploit it and get back out of it. 

Why are there rules to report cheaters if they are not followed. I have a friend that was banned just because a person claimed he was linked to some account, which it wasn't then BF4DB takes it upon itself investigate it. Why have rules if they are not followed. Every see a case where someone was acquitted just because the evidence  collected didn't follow the rules. For god sakes it's just  a game and you guys go after it like someone is  a murder.  People deserve second chances!

the other question was not answered. One mistake and you are gone forever? 

he was in the elevator glitch in hainan resort and was not killing people was reported by a disgruntled player trying to get back at our community

Hello,

If a player was banned for being in glitched area of a map by mistake and banned, are they forever banned? Do players not get 2nd chances? This player had over 4 thousand hours of normal play and now that he is banned he can never play BF4 again with his friends for one mistake?  

Hello, if someone come to BF4DB claiming 2 account are the same person how does BF4DB verify it?