I can't claim accounts that are not mine.

BF4DB Ban Appeal:

Soldier Name: BadHusband1902
Link To BF4DB Soldier Profile: https://bf4db.com/player/416186202
Have You Claimed Your Soldier: yes
Appeal:

Idk what's the case, but I'm just playing my BF normally, once in a while. 

Also I was banned by you guys? You guys are not even EA? Who gives you the power?

I need an explanation.