I bought the account a few hours ago and from G2G

Soldier Name:  vikitori007
Link To BF4DB Soldier Profile: https://bf4db.com/player/906480088
Have You Claimed Your Soldier: Yes
Appeal: I am just after buying this account from an online marketplace, claiming it had no ban, I soon came to find out it has a BF4DB ban, I checked the stats and the HS rate looks weird on it, I am not the previous owner, is there anything you can do about this?