ok go ahead.

This is a very bad lie. Your only purpose is to ban people as you please.

How do you differentiate between a problematic account and an innocent account? How do you find out that this account belongs to that person? Is there any basis for this?

I never bought the game. I'm playing the game for the first time. Even so, banning a person without new evidence is unprofessional. How did you know I bought a second game? Why would I use the same name if I had it?

What I do not understand. What did I do that you banned me?

What do you mean by repurchasing the game?  I didn't pay money for the game. It came from an xbox subscription. Did I have to pay money to buy it?

Why was I banned?