Dear EA Customer Service

My game account was stolen, but I didnt cheat in-game. Please check if there is an abnormality in my account recently. I totally don t know what the hacker did with my account, may be behavior against the rules, which made my account banned. When I get my account back, When I tried to log in to Battlefield 4, the screen showed: 游戏中断：您已被管理员踢出：陈述理由：[BF4DB] MD5 Tool. , which is truly shocking and heartbreaking to me! Would you please tell me why I was banned and help me remove the banning, so that I can happily play games with my friends again soon

 Battlefield 4 is one of the coolest and funniest games I have ever played. The nervous and exciting battles system, all of these elements have made me and my friends fall in love with this game. We ve spent a lot of time and energy on it. Of course, we have gained many favorite hero and gun skins. That s something that can usually show off to my friends. Although I quickly retrieved my account, I found out that my account was blocked

 This makes me very confused and very sad

 Battlefield 4 is one of the coolest and funniest games I have ever played. The nervous and exciting battles system, all of these elements have made me and my friends fall in love with this game. We ve spent a lot of time and energy on it. Of course, we have gained many favorite hero and gun skins. That s something that I can usually show off to my iends. But later, my account was stolen. When I found it back, it has been banned orever, banned from participating in any online mode. I feel very angry and upset. I stil want to continue to ride in the game, but also want to recharge my account on Origin platform so as to buy more hero and gun skins I like. I sincerely ask you to check my account again. And also unlock my account as soon as possible, many thanks! many thanks! many thanks!