Have you guys had much luck contacting Even Balance? I have sent many tickets and not a single response.

Soldier Name: Kitluck

Link to BF4BD Soldier Profile: https://bf4db.com/player/864332491

Have You Claimed Your Soldier: Yes

Appeal: I was banned in April of 2019 which was after the 2/1/2018 mark. I joined a game after not playing for about 6 months and was instantly kicked/banned. I tried to appeal that ban with EvenBalance but they haven't actually sent a response and "Denied" my claim. I don't know if my ban will be lifted there but it's worth a try.