BF4DB Ban Appeal:

Soldier Name: fransuarez
Link To BF4DB Soldier Profile: https://bf4db.com/player/382251396 

HAve You Claimed Your Soldier: (Yes.)
Appeal: (O have played battlefield on PS3 and Xbox 360 through to PS4 and Xbox one. All the way from Bad Company 2 using the same fransuarez100 profile. When I got my PC recently I set up a profile under fransuarez this is linked to my other profiles. I have never cheated on any games ever so not sure why I have been banned I initially thought it was a server issue until I followed the link today. Please can you look into this please?