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  • rafaelvd
    User
    Member since March 14, 2021

    Guys, sorry for my bad english.

    Soldier Name: RaphaelComF

    Link To BF4DB Soldier Profile: https://bf4db.com/player/1722620967

    Have You Claimed Your Soldier: Yes.

    Appeal: I try to play bf4 today after maybe 3 or 4 years without playing the game. I'm getting kicked and banned on every  server. Its saying BF4DB status, something like that. So, I'm here to understand what's happening and asking you guys to remove this ban.

    I believe my EA account has been invaded, because in my battlelog history theres servers that I never played, like servers in Russia, China, EUA, and in a time that I wasn't playing the game (2019 I guess). I'm from Brazil, so there's no reason to me play in China, for example. Is there something I can do to prove or idk, to help in my case? I play bf very casually. I have never been a tryhard gamer, cause I dont have time to do so. 

  • rafaelvd
    Director
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning.

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.