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  • Frostwind23
    User
    Member since December 31, 2020

    Soldier Name: Frostwind23
    Link To BF4DB Soldier Profile:
    https://battlelog.battlefield.com/bf4/soldier/Frostwind23/stats/469650256/pc/
    Have You Claimed Your Soldier: Yes

    Appeal: Hello there. It has been around 3 years since I have played this game. I wanted to play again recently with some friends and I noticed I was having issues. First of all, when I logged in, I noticed all my friends have been deleted, and some texts were in Russian. I assumed my account had been breached in so I changed my password and added 2FA to my account. When I tried to play a game of BF4 I noticed that I got banned on every server I joined. so I was doing some research and ended up here noticing I was banned for "suspicious stats." I don't know how to appeal this but looking at my profile stats I don't see anything out of the normal, unless I am missing something? I hope something can be done. Thank You.

  • Frostwind23
    User
    Member since December 31, 2020

    May I get some help please? I'd truly appreciate it.

  • Frostwind23
    User
    Member since December 31, 2020

    Still waiting please. I really want to play the game :(

  • Frostwind23
    Director
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning. 

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.